Returns & Refund policy
Returns
Our
Policy for refunds only will be acceptable once contacted via email houseofkingskidswear@yahoo.com.
All
personalised and custom items are made to order and are therefore
non-refundable and non-exchangeable unless proven to be faulty.
To
qualify for a refund it must be:
·
Peeling with in 7 days
with receiving item
·
Wrong spelling
·
Not worn
No
refund will be done on personalised items as they are customised for you only.
No
refund will be done if you ordered the wrong size. Please take good care in
picking sizes. They are True to Size.
No
refund will be giving if items are taking long during Covid-19. Suppliers are
working on minimal staff and trying to get orders out as quickly as
possible. Please select the correct shipping you need to receive you items.
Refunds
Once your return is received and inspected, we will send you an email to notify
you that we have received your returned item. We will also notify you of the
approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will
automatically be applied to your original method of payment, within 7-10 days.
Sale
items
Sale items cannot be refunded